FAQ

🐾 FAQ

1. Shipping Coverage
Currently, we ship across the U.S. International options will be available soon.

2. Delivery Timeframes

• Standard: 2–5 business days
  

3. Free Shipping
We offer free shipping on U.S. orders.

4. Tracking Orders
Tracking information is emailed once your package ships.

5. Lost/Damaged Packages
If your order doesn’t arrive or is damaged, please contact us at sales@uecom.tech within 7 days, and we’ll make it right.

6. Returns & Exchanges
Accepted within 30 days if unused and in original packaging.

7. Product Safety
All Pawiano products are made with safe, pet-friendly materials.

8. Warranty
Some items include manufacturer warranties. See product details.

9. Contact
Email: sales@uecom.tech Response time: 24 hours.