Shipping policy

At Pawiano, we work hard to ensure your order arrives quickly and safely. Please review our shipping policy below:

Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

• Standard Shipping (U.S.): 2–5 business days
  

Shipping Rates

• Shipping rates are calculated at checkout based on your location and selected shipping method.

• Free standard shipping (U.S. only).

Delays
While we do our best to ensure timely delivery, shipping times may be affected by factors outside our control, such as carrier delays or customs processing.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at sales@uecom.tech within 7 days of delivery, and we will assist you promptly.

🐾 Thank you for shopping with Pawiano—we’re excited to deliver happiness to you and your pet!